Update
Beware of KikiLaRue.com – Cunning and Dishonest!
[EDIT]
January 2014 – it’s been a year after this horrible incident and up until today, I still get numerous emails and messages stating they too have had the same experience. In fact, some have had it much worse than what I have gone through. Yes, Kiki La Rue is still on business and are continuously serving shoppers – I am just hoping that somehow they would start taking care of their customers better, rather than silencing or blocking them when they have some complaints or a negative experience. You can’t expect to please everybody especially if you are a business owner. If you are one of the few whom have dealt with Kiki La Rue please feel free to message me your story or blog post and I’ll link your post here for everyone else’s to read.
[/EDIT]
I understand that Negativity can only feed on negativity and it shouldn’t be entertained … so please consider that I DID NOT intend to make this as a Negative post, this is just my way to bring awareness and to warn bloggers (who host contest), those who join contest / giveaways and her possible future buyers and or shoppers to avoid getting scammed.
Throughout the years that I have been blogging, I have met some bad apples along the way. From bloggers to online stores that are full of it. I tried my best to keep my distance and be very wary of the people I deal with. Except, no matter how careful I am there will still be people who are deceiving, dishonest and cunning. That’s where Kiki La Rue / Kiki La’Rue comes in the picture … their shoppers and buyers need to know what kind of company / store they are dealing with. Below you will find my unbiased and truthful opinion regarding the situation along with my print screen as proof.
With all honesty, it isn’t my thing to spew negative remarks on other people. But this one draws the line. Back in October I was asked by Rebecca Monjezi Clark to host a giveaway for KikiLaRue.com for the month of November … they wanted to make sure that the participants are only from USA, Canada, Australia and New Zealand. Then they want to have the participants follow them on twitter, pinterest, like their facebook fan page and so on. I did everything as they asked. In return they will provide the contest winner one of their dress which is the Champagne and Caviar dress.
As soon as the contest ended I gave the coupon code [provided by Rebecca the blogger behind busybecka.com] to the winner so she can avail her prize. To my surprise when the winner emailed me back saying the coupon code isn’t working.
I immediately sent an email to Rebecca and all the other ways that I can to reach someone from KikiLaRue. Guess what? They completely ignored my emails. So my next option was to post on twitter to try and resolve the issue but to no avail, no response whatsoever.
I was terribly upset and was forced to post on their facebook fan page wall. A day later my post was deleted and I was blocked to post a message on their wall! You can see on the proof below that when I am using my account, I am not able to send them a message at all compared if I am using a different account the “message” box is available.
I have posted this incident on my facebook wall and tagged Kiki La’Rue and added Rebecca Monjezi-Clark’s name in there. Moments later I was notified by facebook that this is in violation of their TOS and that they have deleted my post. That was shocking as I am not lying in any way. I can understand that if I am simply bad mouthing her with no basis. That would be an act of defamation and I would never do that ever. I have no reason to say wrongful stuff about another person. Everything that I have said is TRUE! So I really am at lost there and (I actually sent a message to facebook questioning this matter) all I am doing is laying the facts out so no other blogger or shopper will have to experience what I have been through.
After Rebecca found my facebook post she checked out my blog post for the contest I have hosted where I have added what I originally posted on facebook that was removed. She had the decency to tell me off by COMMENTING as ANONYMOUS on my contest blog post — “click here to read it“ that the coupon code works and that she will never deal with me again. HOW ABSURD! Now she is accusing me of being a liar. So I personally checked the coupon Rebecca provided and see if I can order the dress for the contest winner as she did provide me her address and phone number. To no avail, the coupon really is invalid.
I sent one last email to let them know that if they don’t respond and if they don’t honor their end of the deal of providing a dress to the contest winner that I will blog about them and let everyone I know how dishonest and cunning they are.
I suppose you can already guess what happened right? They didn’t reply at all and simply ignored my mails.
WARNING: heavy image post ahead!
The following are my Print Screen of email conversation with KiKiLaRue.com after they have found out that I made a blog post about their deceiving ways. All images are clickable to enlarge and will open in a new window.
How would you feel if you have won a giveaway and suddenly the sponsor decided not to honor their promise? Just to clarify, bloggers / contest host are not obligated to take over the responsibility and are not liable or to be held responsible for delivering goods unless they have the products personally.
To Rebecca Monjezi Clark, you can run from your mistake, but not from your conscience. You can play with your drama, but never with your karma.
To my readers, other bloggers, or new visitors … you can do your own research. I am not hiding anything. Here are some information you can check out:
Kiki La Rue – kikilarue.com
Owner – Rebecca Monjezi Clark / BusyBecka.com / BusyBecka / theshoejunkie
Other Bloggers Post:
Kiki La’Rue is Kiki La’Rude by iamrachelelizabeth
Thread of conversation about Kiki La Rue
Thread mentioning my blog post about Kiki La Rue
Overall, I simply wish that no one else will have to go through this kind of issue. It was stressful and very dramatic. I posted this just to inform the people in my network to be aware of this brand / owner / company just in case they contact any of you to be sponsored for a contest. For shoppers who wish to continue to do business with them, please shop with caution.
May we all have a good day ahead of us.
Sheri
January 20, 2013 at 7:40 am
How shocking! I can’t believe they would hold a “Fake” contest and not deliver what they said they would.
Lol what’s the point of her commenting Anonymous when it is obvious who she is?? -.-
It’s so nice of you to compensate the winner 🙂
Anonymous
January 20, 2013 at 6:21 pm
She does not blog on Travel Babbles. That is incorrect information. And YOU have the dress you are supposed to send for the contest winner! You took pictures in it! This is defamtion and harrassment and a complete lie. You are WEARING the dress so how are you saying you dont have it?? LIES.
Angela Ricardo
January 20, 2013 at 7:45 pm
Thank you for correcting me on where Rebecca really blogs. I have replaced and corrected the url with the right one.
When it comes to partnering with a blogger … clearly you are very confused. As a blogger I do NOT offer to host giveaways for free. The company / sponsor have to compensate me for promoting their website. Then the sponsor which in this case is KikiLaRue will also have to provide the contest prize. They are called “sponsor” for a reason … and I am called a “host” for a reason.
So if this is still not crystal clear … the dress I am wearing and I took pictures with are for reviewing the dress and as payment for hosting “YOUR REQUESTED CONTEST” — PROOF HERE || PROOF 2 HERE
You are starting to mix things up and I am not lying in any way. Stop threatening me by email as I am not scared of you as I have all the FACTS and record of our conversation on my faceboook inbox and email. I can present those as my evidence.
So who is embarrassing who now by commenting on my blog with obvious FACTS and PROOF!
~Ms. Joy mH~
January 20, 2013 at 9:38 pm
This is sad knowing that a blogger/host and advertiser/sponsor should have a good relationship because then it would bring good outcome to both parties and to third parties–the readers and target customers/consumers. I wish these things will get over soon and you guys will get these problem resolved.
jheylo
January 20, 2013 at 9:59 pm
thanks for letting us know about this person. It’s sad that no matter how we want to be honest to all people but its unavoidable that there are people who are dishonest.
Chubskulit Rose
January 20, 2013 at 11:32 pm
Holy molly, giveaway gone bad na ito. So they were thinking that you are to give the dress you received to the winner? I have never met any one who would think that way, as it is always the bloggers first who get the product for review then the giveaway.
PS.. Sis, is it possible if you can remove the word verification? You can also removed the option for anonymous commenter para nobody is sneaking atcha.
Marms
January 20, 2013 at 11:53 pm
Oh no! What a hassle indeed. I guess there was confusion???
Marms
michymichymoo
January 21, 2013 at 1:18 am
This person is really sick. Be more careful next time.
claire
January 21, 2013 at 10:43 am
This is really sad but thanks for the info and let us know about the scammer.
mommy peach
January 21, 2013 at 11:50 am
OMG! Thanks for blogging aout this, sis!
Momgen Reviews
January 22, 2013 at 2:33 am
Oh boy they are really a bad people who just want to do bad stuffs. Thanks for telling us at least we know…
cathy henatyszen
January 23, 2013 at 8:19 am
wow!!! you give them how much free advertising from a contest, then they do not fulfill their end of the agreement… not good at all…
thanks beyond for posting what you have… I hope lots more read it…. i’ll forward the link to some major bloggers, hopefully they’ll help you too.
Shizuka Oikawa-Fung
January 23, 2013 at 6:46 pm
Wow! I am so sorry to hear your terrible experience with this company. It’s so awesome that you stood up to them and for Ashley. It’s a shame the company can’t keep their word, change the terms, and threaten you with legalities. And really? FBI has time to deal with a case such as this? They are really full of it. You remained professional throughout your conversations with them, and it’s clear based on the ongoing email conversations that they lack class, respect, and professionalism. Thanks for posting this. It’s an eye opener.
Jaime Hendrickson
January 24, 2013 at 3:28 am
what’s really irritating me about this is this companies total lack of customer service. what they should have done is apologize to the winner, give her free shipping and then as maybe an apology a code for 50 or 25 percent off in the future. even if you the blogger were totally wrong..WHICH YOU WEREN’T…it had nothing to do with the winner. that’s how you know this company sucks. I’m amazed at how they acted.
Anonymous
May 25, 2013 at 1:04 am
Saw a link to your blog on a discussion board thread that also had this blog posted:
http://iamrachelelizabeth.blogspot.com/2013/05/blog-post.html
What a bad business; it is clear this is a trend with them.
Anonymous
May 26, 2013 at 5:46 am
Becka is a bully and harasser. No idea why anyone would support her mean girl ways.
Anonymous
May 27, 2013 at 4:16 am
She has tons of awful reviews out there…and I’m fairly certain that she is known in cyber space for being a bully. What an awful business model!
Ren
January 4, 2014 at 7:21 am
This woman is unbelievable. I will never buy anything from this “boutique.” Her conduct is really unbecoming of a Christian/a business owner/a human being. Thanks for shedding some light on her true nature!
Anonymous
January 20, 2014 at 6:53 pm
I just recently received my order. I bought 3 dresses and 2 are badly sewn. I contacted her and asked for help. A few days of no response and then she blocked me!!!!! I will never buy from her store again.
Alejandra Gomez
January 25, 2014 at 10:32 am
Thanks for this post. I just discovered this shop today and thanks to this post I won’t be sending them my business.
Dhadha
January 27, 2014 at 2:30 am
Grabe lang, d ko talga ma gets kung bakit ganun si Becca. Hello, if diretso na lng kaya nila iship sa giveaway winner mo ang dress at hindi na idadaan sa pa code2x sa website nila, edi solve na sana ang problem. Dba? Kung gusto, may paraan. Kung ayaw, maraming dahilan.
Anyway, thank you for blogging about this. I really hope wala na sila ma biktima na iba. Nakaka highblood ang Beccang yan! 😐
Jen
April 16, 2014 at 2:37 am
This woman is a liar and an idiot..her clothes fall apart and she increases the prices on every piece she sells..She is awful
Jill
May 14, 2014 at 4:43 am
Becka is a BULLY!!! I called her out for it and she blocked me. Sorry Becka I had already stopped following you and I’m not a immature bully like you so I never wouldn’t come back to your page to start trouble. That’s your style, not mine.
Anonymous
August 5, 2014 at 2:06 am
She is a bully…she is still ripping people off.When they post how she has treated them she is still deleting the comments off of everything. Her company is such a disgrace.
Tara
August 16, 2014 at 2:04 am
I bought a shirt that looks MUCH better in the pics (a short sleeve piko) and it is basically an oversized sheet that is super soft. I will never wear it, it is so ugly. I have heard nothing but good about this company as I follow them on IG. And now I know why! I asked for a return or at least to trade it in for something better looking. Nope. No offer to help me what so ever. So I tried to write a review on the shirt on their website. Conveniently it did not post. No wonder all you hear is good things they delete all evidence of bad reviews. A complete waste of money. I will never buy from them again. Good for you for getting the word out about their dishonesty. I wish I had read this sooner.
Tara
August 19, 2014 at 2:43 am
In continuation from my short story above.. after being ignored in email, I went to their FB page to complain to maybe get their attention. They argued with me, called me unnecessary, told me I wasn’t helping anybody and then they deleted the entire thread and BLOCKED me. But wait theres more.. they went to the lengths to find my instagram account and blocked me on there as well. Are you kidding me? This is a Christian business???
MO
January 20, 2015 at 6:57 am
I just had a negative customer service experience also with this boutique. Ordered boots that said they would fit up to a 16″ calf circumference. Sooo excited because they were so stinkin cute and so hard to find wide calf boots! Got them and they ARE NO WAY wide calf. Measured my calf as a little more than 15 1/4, and they are so tight they hurt my calf. Contacted the store and I was told I could return them if I didn’t use a coupon code. I did and I stated that I did, and asked what could be done becuSe maybe they were an irregular. I never got an email back. These are $60 boots, and I work hard for my money. I emailed back and said I was really sad about how it seemed as if I was written off becuSe I used a coupon code and I was looking forward to my purchase. Their customer service is awesome….as long as you don’t call them out on something or tell them anything negative. I was then sent a long email explaining that what I said was hurtful and untrue and it said in the terms and conditions no returns on coupon code items. Then the owner, who sent the email, explained that each item that leaves the warehouse is inspected. Hmmmmm…so they measure every single calf circumference of every boot that leaves their store? I highly doubt it.
I am really upset that I am left with cheap looking boots that don’t fit my, what is considered, wide calves. I’m also mad that I ever said good things about this boutique and gave them many many new customers that spent a nice amount of money. Customer service is huge to me, so I guess I’ll just keep giving my business to Nordstrom and other small boutiques that strive for great customer service!
Ex-customer
February 8, 2015 at 1:13 pm
I was previously a customer of this “boutique” there are some decent pieces but far and away most if the clothing is cheaply made and incredibly overpriced. If that is not enough I visited the warehouse at a recent “sale”.
I was prepared to spend money and also brought a friend who was looking to pick up some things for his wife.
As I was shopping the owner, Becka spotted me and referred to me as a bitch, accused me of of being involved ed in a situation I was completely unaware of and told me to leave.
My previous communications with Becka had been nothing but cordial. Her treatment of myself and my friend was inappropriate, unnecessary and entirely unprofessional.
I was there as a customer and was treated terribly with no provocation. She was loud and made a scene in front of the other customers.
As a business woman myself I can quite frankly say that her behavior was outrageous. I was there to spend money and instead was harassed. One should not expect to stay in business for long if this is the way that she treats her customers.
Her attitude was caddy and that of a petulant child.
Suffice to say I will no longer be purchasing anything from her, instead of encouraging friends to buy I will be telling anyone who will listen of the poor quality of her clothing; but even more so her abysmal “customer service”.
There are plenty of boutiques out there that are far more deserving of your support.
Show Ms. Monjezi-Clark that we will not support this behavior or her shoddy business practices and take our business and our money elsewhere.
Addison
July 17, 2015 at 11:00 am
I know this has been awhile ago but I really appreciate your warning about this woman and her unprofessional behavior. I was putting together gift bags for an event I’m doing in The Hamptons and heard about her shop. Thinking it would be nice to give a small business some sales, I was going to go with Kiki LaRue. I decided to do a bit of research first and came upon this. Seeing her unprofessional, poorly written emails to you and her immature behavior convinced me to spend my money elsewhere. She just lost an order of several thousand dollars and any future orders from event planners in the NYC area. There are plenty of small businesses that are professional and customer service oriented and that’s who we want to work with. Thanks again for the heads up!
Another ex-customer
December 7, 2015 at 7:07 am
I went to Kiki LaRue’s “winter warehouse sale” yesterday, and what a rip-off. Her prices are way too high, and especially for the quality you get. And the place is so unorganized it’s ridiculous. Last night, on the “insider” page, she showed a pic of a line of women waiting to get in to the warehouse (they were supposed to open at 10, and finally let us in around 10:06), with a comment that for 5 straight hours, there was a 2-hour line waiting to get in. LIE. BIG FAT LIE. When I left the warehouse, there was not 1 person waiting to get in, and the people inside were clearing out. I’ll never shop there again. Oh, and btw, “one size fits all” does NOT fit ALL.
Karen
March 6, 2016 at 4:51 am
I’m certainly glad to hear about the customer service
Saving me a trip….and money. I certainly do NOT want to do business with a place that treats their customers
IIke that.
Mistake for her though as when I shop I’m a very loyal customer and send plenty of my family and friends.